Nikki Woods – CFD Chichester
What a WONDERFUL AND CARING team! I came in for a tooth extraction (ouch!). I was very anxious and the receptionist, Charlotte, kindly asked what could be done to make my visit more comfortable. I said, “classical music!” Immediately, she popped into see Alex and Daniela to ask if this request was possible: “yes!” Charlotte gently talked me through her own personal experience which helped to understand my visit too. Eventually, when I sat in the ‘chair’, Alex immediately reassured and comforted my anxiety and clearly explained the procedure. With the music playing and Daniel’s wonderful ‘bedside manner’, the extraction was over!! Thank you to everyone dearly for your kindness and care on the day. A lovely and caring team.